Privacy policy

Introduction

Welcome to ZFlipCases. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how ZFlipCases collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a product or service.

Data Controllers

ZFlipCases operates through a partnership between two business entities that act as joint data controllers for your personal data:

kibibo LLC (United States)
651 North Broad Street
Middletown, DE 19709
United States

AYH Advertising Agency, LLC (United States)
16192 Coastal Highway
Lewes, Delaware 19958
United States

Both entities work together as strategic partners to operate ZFlipCases and process your personal data in accordance with applicable data protection laws.

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data includes information about how you use our website, products, and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties, and your communication preferences.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Purposes for Which We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage payments, fees, and charges
  • To communicate with you about your orders
  • To provide customer support
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations

Data Sharing

We may share your personal data between our partner entities (kibibo LLC and AYH Advertising Agency, LLC) for the purposes described in this privacy policy.

We may also share your personal data with:

  • Payment processors to process transactions
  • Shipping providers to deliver your orders
  • Email service providers to send communications
  • Analytics providers to improve our services
  • Legal and regulatory authorities when required by law

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including the United States and other locations where our service providers operate.

Whenever we transfer your personal data out of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:

  • Standard contractual clauses approved by the European Commission
  • Ensuring the recipient is certified under an approved certification mechanism
  • Other valid data transfer mechanisms recognized under applicable data protection laws

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Access your personal data
  • Correct your personal data
  • Erase your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent at any time (where we are relying on consent to process your personal data)

If you wish to exercise any of these rights, please contact us at contact@zflipcases.com.

Changes to the Privacy Policy

We keep our privacy policy under regular review. We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Any changes we make to our privacy policy will be posted on this page. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective.

How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with a data protection authority in your jurisdiction.

In the European Union, you can contact your local data protection authority or the Information Commissioner's Office (ICO) if you are in the UK.

Last updated: October 24, 2025

For any questions about this privacy policy, please contact us at contact@zflipcases.com.